DUXYMOB
After our first projects we realized that the user acquisition campaigns without a UX that can make them profitable are useless.
We are almost certain that you have UX problems if:
|
- Your user retention rate is below 15% weekly.
- The percentage of users that carries out the key action of the app (order, reservation, purchase ...) is below 10%. - Your ratings in stores is less than 3.8. - 50% of users uninstall the app in a week. - Session times are less than 15 seconds - There is abandonment of more than 30% in the post-install registration (if applicable) |
- Your bounce rate exceeds 50%
- Your cart abandonment rate exceeds 65% - Less than 15% of your customers are recurring. - Your user acquisition cost is 3 times the amount of the first average ticket and is equivalent to more than 40% of your life time value. - Your net promoter score is below 7/10 - Your total conversion rate is less than 1% - Your "Churn rate" is above 40% monthly. (Subscriptions) |
Does it ring the bell to you? Write to ux@doozymob.com and we will help you.
OUR UX SERVICES
UX REPORT
We analyze more than 40 variables to identify areas of improvement related to the UX and we propose alternatives. We design experiments with you for those areas where you have little information.
TESTERS REPORT
Users will use your website or app, will rate them and will identify UX problems that we will use later to design improvements. You can choose from a wide range of combined user segments (age, type of device, use of similar apps).
